Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months

This key economic indicator for the E-Government sector has been recently updated.

  1. Norway was up 19.1points of Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months in 2020, compared to the previous year.
  2. Since 2015 Stockholm (Sweden) Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months jumped by 10.3points year on year reaching 80 Percent of Persons.
  3. In 2020 Utrecht (Netherlands) was ranked number 5 in Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months.
  4. In 2019 Switzerland was ranked number 98 in Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months at 45 Percent of Persons, compared to 215 in 2018.

Top Countries in Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months

# 215 Countries Percent of Persons Last YoY 5‑years CAGR
1 #1
Iceland
87.00 % 2020 +8.8 % NA View data
2 #2
Norway
81.00 % 2020 +19.1 % +6.9 % View data
3 #3
Helsinki-Uusimaa (Finland)
80.00 % 2020 +0.0 % +2.7 % View data
3 #3
Stockholm (Sweden)
80.00 % 2020 +1.3 % +10.3 % View data
5 #5
Utrecht (Netherlands)
79.00 % 2020 +17.9 % +7.9 % View data
6 #6
East Sweden
78.00 % 2020 -2.5 % +10.2 % View data
6 #6
Flevoland (Netherlands)
78.00 % 2020 +47.2 % +7.6 % View data
8 #8
West Sweden
76.00 % 2020 -5.0 % +12.1 % View data
9 #9
East Middle Sweden
75.00 % 2020 -7.4 % +9.8 % View data
9 #9
Estonia
75.00 % 2020 +1.4 % +1.1 % View data
9 #9
Western Netherlands
75.00 % 2020 +25.0 % +6.4 % View data
12 #12
Eastern Netherlands
74.00 % 2020 +29.8 % +6.5 % View data
12 #12
Finland
74.00 % 2020 +2.8 % +5.0 % View data
12 #12
Gelderland (Netherlands)
74.00 % 2020 +27.6 % +5.7 % View data
12 #12
Mainland Finland
74.00 % 2020 +2.8 % +5.0 % View data
12 #12
North Holland (Netherlands)
74.00 % 2020 +21.3 % +5.7 % View data
12 #12
South Holland (Netherlands)
74.00 % 2020 +27.6 % +6.1 % View data
12 #12
Sweden
74.00 % 2020 -3.9 % +10.5 % View data
12 #12
Zeeland (Netherlands)
74.00 % 2020 +51.0 % +10.0 % View data
20 #20
Netherlands
73.00 % 2020 +25.9 % +6.6 % View data
20 #20
Overijssel (Netherlands)
73.00 % 2020 +28.1 % +7.4 % View data
20 #20
West Finland
73.00 % 2020 +7.3 % +5.5 % View data
23 #23
Southern Sweden
72.00 % 2020 -2.7 % +10.9 % View data
23 #23
Upper Norrland (Sweden)
72.00 % 2020 -13.3 % +8.4 % View data
25 #25
Drenthe (Netherlands)
71.00 % 2020 +26.8 % +10.0 % View data
25 #25
Groningen (Netherlands)
71.00 % 2020 +26.8 % +6.4 % View data
25 #25
Middle Norrland (Sweden)
71.00 % 2020 +1.4 % +15.2 % View data
25 #25
North Brabant (Netherlands)
71.00 % 2020 +26.8 % +7.7 % View data
25 #25
Northern Netherlands
71.00 % 2020 +26.8 % +8.1 % View data
25 #25
Pohjois- Ja Itä-Suomi (Finland)
71.00 % 2020 +4.4 % +6.8 % View data
31 #31
Capital Region of Denmark
70.00 % 2020 -9.1 % -0.3 % View data
31 #31
Friesland (Netherlands)
70.00 % 2020 +22.8 % +8.3 % View data
31 #31
Southern Netherlands
70.00 % 2020 +25.0 % +7.4 % View data
34 #34
Central Denmark Region
69.00 % 2020 -6.8 % +0.3 % View data
34 #34
Limburg (Netherlands)
69.00 % 2020 +19.0 % +6.7 % View data
34 #34
North Sweden
69.00 % 2020 -8.0 % +10.4 % View data
34 #34
South Finland
69.00 % 2020 +0.0 % +5.4 % View data
34 #34
South Sweden
69.00 % 2020 -2.8 % +9.9 % View data
39 #39
Aquitaine (France)
68.00 % 2019 +9.7 % +12.1 % View data
39 #39
Aquitaine - Limousin - Poitou-Charentes
68.00 % 2019 +15.3 % +13.5 % View data
39 #39
Denmark
68.00 % 2020 -8.1 % -0.3 % View data
39 #39
Ile-de-France
68.00 % 2019 +7.9 % NA View data
39 #39
Midi-Pyrénées (France)
68.00 % 2019 +6.3 % +10.9 % View data
39 #39
Poitou-Charentes (France)
68.00 % 2019 +23.6 % +13.5 % View data
39 #39
Rhône-Alpes (France)
68.00 % 2019 +15.3 % +10.3 % View data
39 #39
Southern Denmark
68.00 % 2020 -8.1 % +0.0 % View data
39 #39
île De France (France)
68.00 % 2019 +7.9 % +8.5 % View data
48 #48
Pays de la Loire (France)
67.00 % 2019 +8.1 % +9.9 % View data
48 #48
Pays-de-la-Loire
67.00 % 2019 +8.1 % +9.9 % View data
50 #50
Auvergne-Rhône-Alpes (France)
66.00 % 2019 +11.9 % NA View data
50 #50
Bourgogne (France)
66.00 % 2019 +22.2 % +12.0 % View data
50 #50
Languedoc-Roussillon - Midi-Pyrénées
66.00 % 2019 +11.9 % +12.0 % View data
50 #50
North Middle Sweden
66.00 % 2020 -5.7 % +10.0 % View data
54 #54
Bourgogne - Franche-Comté
65.00 % 2019 +18.2 % +11.5 % View data
54 #54
Bretagne
65.00 % 2019 +4.8 % +12.2 % View data
54 #54
Bretagne (France)
65.00 % 2019 +4.8 % +12.2 % View data
54 #54
Languedoc-Roussillon (France)
65.00 % 2019 +22.6 % +13.6 % View data
58 #58
France
64.00 % 2019 +8.5 % NA View data
58 #58
Limousin (France)
64.00 % 2019 +8.5 % +13.9 % View data
58 #58
Småland and the Islands (Sweden)
64.00 % 2020 -4.5 % +7.8 % View data
61 #61
Franche-Comté (France)
63.00 % 2019 +10.5 % +10.7 % View data
61 #61
Latvia
63.00 % 2020 +12.5 % +16.8 % View data
61 #61
North Denmark Region
63.00 % 2020 -11.3 % -1.2 % View data
61 #61
Provence-Alpes-Côte d'Azur
63.00 % 2019 +6.8 % +12.7 % View data
61 #61
Provence-Alpes-Côte d'Azur (France)
63.00 % 2019 +6.8 % +12.7 % View data
61 #61
Region Zealand (Denmark)
63.00 % 2020 -11.3 % -1.5 % View data
67 #67
Alsace (France)
62.00 % 2019 +17.0 % +10.2 % View data
67 #67
Picardie (France)
62.00 % 2019 +10.7 % +16.2 % View data
69 #69
Lorraine (France)
61.00 % 2019 +17.3 % +10.4 % View data
70 #70
Auvergne (France)
60.00 % 2019 +7.1 % +13.6 % View data
70 #70
Centre-Val de Loire (France)
60.00 % 2019 +0.0 % +9.3 % View data
72 #72
Alsace - Champagne-Ardenne - Lorraine
59.00 % 2019 +15.7 % +10.2 % View data
72 #72
Community of Madrid (Spain)
59.00 % 2020 +9.3 % +8.1 % View data
72 #72
Martinique (France)
59.00 % 2019 +9.3 % +22.7 % View data
72 #72
Nord-Pas-de-Calais - Picardie
59.00 % 2019 +5.4 % +13.2 % View data
77 #77
Haute-Normandie (France)
58.00 % 2019 -3.3 % +12.7 % View data
77 #77
Nord-Pas-de-Calais
58.00 % 2019 +5.5 % +11.9 % View data
79 #79
Catalonia (Spain)
56.00 % 2020 +24.4 % +11.8 % View data
80 #80
Basse-Normandie (France)
55.00 % 2019 -6.8 % +11.2 % View data
81 #81
Ireland
54.00 % 2020 -1.8 % +3.3 % View data
82 #82
Champagne-Ardenne (France)
52.00 % 2019 +8.3 % +8.9 % View data
83 #83
Tirol (Austria)
51.00 % 2020 -1.9 % NA View data
84 #84
Austria
50.00 % 2020 +6.4 % +10.0 % View data
84 #84
La Rioja (Spain)
50.00 % 2020 +6.4 % +14.0 % View data
84 #84
La Réunion (France)
50.00 % 2019 -5.7 % +10.9 % View data
84 #84
Valencian Community (Spain)
50.00 % 2020 +6.4 % +12.3 % View data
88 #88
Burgenland (Austria)
49.00 % 2020 +13.9 % NA View data
88 #88
Spain
49.00 % 2020 +4.3 % +10.3 % View data
88 #88
West Midlands (UK)
49.00 % 2020 -9.3 % +17.4 % View data
91 #91
Aragon (Spain)
48.00 % 2020 -7.7 % +7.1 % View data
91 #91
Asturias (Spain)
48.00 % 2020 +20.0 % +9.9 % View data
91 #91
Extremadura (Spain)
48.00 % 2020 +9.1 % +13.1 % View data
94 #94
Andalusia (Spain)
47.00 % 2020 -2.1 % +11.7 % View data
95 #95
Balearic Islands (Spain)
46.00 % 2020 +12.2 % +10.4 % View data
95 #95
Castilla–La Mancha (Spain)
46.00 % 2020 -2.1 % +7.5 % View data
95 #95
Northern Ireland (UK)
46.00 % 2019 +0.0 % +13.9 % View data
98 #98
Canary Islands (Spain)
45.00 % 2020 +0.0 % +10.8 % View data
98 #98
Cantabria (Spain)
45.00 % 2020 -4.3 % +14.4 % View data
98 #98
East of England (UK)
45.00 % 2020 -15.1 % +5.8 % View data
98 #98
Lithuania
45.00 % 2020 +4.7 % +7.7 % View data
98 #98
Switzerland
45.00 % 2019 NA +0.5 % View data
103 #103
Castile and León (Spain)
44.00 % 2020 +12.8 % +8.7 % View data
103 #103
Central Hungary
44.00 % 2020 -6.4 % +8.7 % View data
103 #103
Galicia (Spain)
44.00 % 2020 +0.0 % +8.7 % View data
106 #106
Central Transdanubia (Hungary)
43.00 % 2020 +0.0 % +9.8 % View data
106 #106
South East England (UK)
43.00 % 2020 -20.4 % +2.0 % View data
108 #108
Navarre (Spain)
42.00 % 2020 +13.5 % +13.8 % View data
108 #108
Region of Murcia (Spain)
42.00 % 2020 -22.2 % +11.8 % View data
110 #110
Basque Country (Spain)
41.00 % 2020 +5.1 % +15.4 % View data
110 #110
Belgium
41.00 % 2020 +2.5 % +3.8 % View data
112 #112
Cyprus
40.00 % 2020 +17.6 % +18.7 % View data
112 #112
Western Transdanubia (Hungary)
40.00 % 2020 -2.4 % +9.9 % View data
114 #114
United Kingdom
39.00 % 2020 -23.5 % +4.0 % View data
115 #115
Guadeloupe (France)
38.00 % 2019 -9.5 % -5.7 % View data
116 #116
Hungary
37.00 % 2020 -5.1 % +9.0 % View data
116 #116
Transdanubia (Hungary)
37.00 % 2020 -2.6 % +9.0 % View data
118 #118
Luxembourg
36.00 % 2020 +0.0 % +0.6 % View data
118 #118
Western Slovenia
36.00 % 2020 +44.0 % +11.4 % View data
120 #120
Malta
35.00 % 2020 +25.0 % +9.7 % View data
120 #120
Scotland (UK)
35.00 % 2020 -22.2 % +2.5 % View data
122 #122
Poland
34.00 % 2020 +9.7 % +16.3 % View data
122 #122
Portugal
34.00 % 2020 +13.3 % +4.0 % View data
122 #122
South West England (UK)
34.00 % 2020 -34.6 % -2.7 % View data
125 #125
Central Moravia (Czech Republic)
33.00 % 2020 +57.1 % +32.8 % View data
125 #125
Northern Great Plain (Hungary)
33.00 % 2020 -8.3 % +14.2 % View data
125 #125
Southern Great Plain (Hungary)
33.00 % 2020 -2.9 % +9.5 % View data
128 #128
Great Plain and North (Hungary)
32.00 % 2020 -3.0 % +9.9 % View data
128 #128
Northern Greece
32.00 % 2020 +6.7 % +5.9 % View data
128 #128
Slovenia
32.00 % 2020 +52.4 % +12.2 % View data
131 #131
Bayern
31.00 % 2020 +19.2 % +6.2 % View data
131 #131
East Midlands (UK)
31.00 % 2020 -24.4 % -1.2 % View data
131 #131
Wales (UK)
31.00 % 2020 -22.5 % +2.1 % View data
134 #134
Bratislava Region (Slovakia)
30.00 % 2020 +30.4 % +16.5 % View data
134 #134
North West England (UK)
30.00 % 2020 -41.2 % +2.1 % View data
134 #134
Northern Hungary
30.00 % 2020 +7.1 % +6.4 % View data
134 #134
Rheinland-Pfalz
30.00 % 2020 +25.0 % +9.6 % View data
134 #134
Yorkshire and the Humber (UK)
30.00 % 2020 -28.6 % -0.7 % View data
139 #139
Czech Republic
29.00 % 2020 +16.0 % +23.7 % View data
139 #139
Turkey
29.00 % 2020 -19.4 % +19.3 % View data
139 #139
Yugozapaden (Bulgaria)
29.00 % 2020 +61.1 % +15.7 % View data
142 #142
Nordrhein-Westfalen
28.00 % 2020 +27.3 % +11.8 % View data
142 #142
Sachsen-Anhalt
28.00 % 2020 +33.3 % +16.6 % View data
142 #142
Severovýchod (Czech Republic)
28.00 % 2020 +12.0 % +22.9 % View data
145 #145
Berlin
27.00 % 2020 +17.4 % +11.0 % View data
145 #145
Bremen
27.00 % 2020 +8.0 % +6.2 % View data
145 #145
Eastern Slovenia
27.00 % 2020 +58.8 % +11.0 % View data
145 #145
Greece
27.00 % 2020 -3.6 % +1.6 % View data
145 #145
Hamburg
27.00 % 2020 +42.1 % +15.7 % View data
145 #145
Moravian-Silesian Region (Czech Republic)
27.00 % 2020 +22.7 % +27.5 % View data
145 #145
Saarland
27.00 % 2020 +35.0 % +17.6 % View data
152 #152
Germany
26.00 % 2020 +23.8 % +8.9 % View data
152 #152
Hessen
26.00 % 2020 +13.0 % +6.5 % View data
152 #152
North East England (UK)
26.00 % 2020 -44.7 % +0.0 % View data
155 #155
Adriatic Croatia
25.00 % 2020 +47.1 % +9.3 % View data
155 #155
Baden-Württemberg
25.00 % 2020 +25.0 % +12.3 % View data
155 #155
Continental Croatia
25.00 % 2020 +25.0 % +10.8 % View data
155 #155
Croatia
25.00 % 2020 +31.6 % +10.8 % View data
155 #155
Jihovýchod (Czech Republic)
25.00 % 2020 +19.1 % +20.1 % View data
155 #155
Southern Transdanubia (Hungary)
25.00 % 2020 -16.7 % +4.6 % View data
161 #161
Niedersachsen
23.00 % 2020 +27.8 % +5.0 % View data
162 #162
Central Slovakia
22.00 % 2020 +4.8 % +6.6 % View data
162 #162
Severozápad (Czech Republic)
22.00 % 2020 +15.8 % +25.7 % View data
164 #164
Sachsen
21.00 % 2020 +16.7 % +5.6 % View data
165 #165
Aegean Islands and Crete (Greece)
20.00 % 2020 -16.7 % +0.0 % View data
165 #165
Central Greece
20.00 % 2020 -4.8 % +5.9 % View data
165 #165
Schleswig-Holstein
20.00 % 2020 +11.1 % +5.9 % View data
168 #168
Jihozápad (Czech Republic)
19.00 % 2020 -13.6 % +16.1 % View data
168 #168
Provincia Autonoma di Bolzano/Bozen
19.00 % 2019 +5.6 % +9.6 % View data
168 #168
Provincia Autonoma di Trento
19.00 % 2019 +5.6 % +16.1 % View data
168 #168
Serbia
19.00 % 2020 +46.1 % +13.7 % View data
168 #168
Slovakia
19.00 % 2020 +5.6 % +7.9 % View data
168 #168
Thuringia
19.00 % 2020 +26.7 % +11.6 % View data
174 #174
Brandenburg
18.00 % 2020 +20.0 % +6.7 % View data
175 #175
Aosta Valley (Italy)
17.00 % 2019 -10.5 % +13.6 % View data
175 #175
Lazio (Italy)
17.00 % 2019 +0.0 % +4.0 % View data
175 #175
Lombardy (Italy)
17.00 % 2019 +0.0 % +5.5 % View data
175 #175
Sardinia (Italy)
17.00 % 2019 +13.3 % +4.0 % View data
175 #175
Veneto (Italy)
17.00 % 2019 +6.3 % +7.2 % View data
175 #175
Western Slovakia
17.00 % 2020 +13.3 % +9.1 % View data
181 #181
Central Italy
16.00 % 2019 +0.0 % +4.2 % View data
181 #181
Emilia-Romagna (Italy)
16.00 % 2019 -5.9 % +7.8 % View data
181 #181
Friuli-Venezia Giulia (Italy)
16.00 % 2019 +0.0 % +4.2 % View data
181 #181
Liguria (Italy)
16.00 % 2019 +14.3 % +12.2 % View data
181 #181
Mecklenburg-Vorpommern
16.00 % 2020 +0.0 % +5.9 % View data
181 #181
Northeast Italy
16.00 % 2019 -5.9 % +5.9 % View data
181 #181
Northwest Italy
16.00 % 2019 +0.0 % +4.2 % View data
188 #188
Bulgaria
15.00 % 2020 +50.0 % +10.8 % View data
188 #188
Eastern Slovakia
15.00 % 2020 +0.0 % +4.6 % View data
188 #188
Tuscany (Italy)
15.00 % 2019 -6.3 % +2.9 % View data
191 #191
Abruzzo (Italy)
14.00 % 2019 +7.7 % +7.0 % View data
191 #191
Bucuresti-Ilfov (Romania)
14.00 % 2020 +7.7 % +4.9 % View data
191 #191
Italy
14.00 % 2019 -6.7 % +4.9 % View data
191 #191
Montenegro
14.00 % 2020 +55.6 % NA View data
191 #191
Umbria (Italy)
14.00 % 2019 -6.7 % +4.9 % View data
196 #196
Piedmont (Italy)
13.00 % 2019 -13.3 % -1.5 % View data
197 #197
Marche (Italy)
12.00 % 2019 -14.3 % +0.0 % View data
198 #198
Apulia (Italy)
11.00 % 2019 +0.0 % +6.6 % View data
198 #198
Insular Italy
11.00 % 2019 -8.3 % +1.9 % View data
198 #198
Molise (Italy)
11.00 % 2019 -21.4 % +1.9 % View data
198 #198
Severen Tsentralen (Bulgaria)
11.00 % 2020 +175.0 % +4.1 % View data
198 #198
South Italy
11.00 % 2019 -8.3 % +4.1 % View data
203 #203
Basilicata (Italy)
10.00 % 2019 -28.6 % -1.9 % View data
203 #203
Calabria (Italy)
10.00 % 2019 -28.6 % +4.6 % View data
203 #203
Campania (Italy)
10.00 % 2019 +0.0 % +2.1 % View data
203 #203
Macedonia
10.00 % 2019 +66.7 % -3.6 % View data
203 #203
Severoiztochen (Bulgaria)
10.00 % 2020 +0.0 % +7.4 % View data
203 #203
Yugoiztochen (Bulgaria)
10.00 % 2020 +25.0 % +4.6 % View data
209 #209
Sicily (Italy)
9.00 % 2019 -18.2 % +2.4 % View data
210 #210
Severozapaden (Bulgaria)
8.00 % 2020 -11.1 % +2.7 % View data
211 #211
Romania
7.00 % 2020 +16.7 % +7.0 % View data
211 #211
Yuzhen Tsentralen (Bulgaria)
7.00 % 2020 +75.0 % +7.0 % View data
213 #213
Sud-Vest Oltenia (Romania)
6.00 % 2020 +20.0 % +3.7 % View data
214 #214
Kosovo
5.00 % 2020 +0.0 % +0.0 % View data
214 #214
Sud-Muntenia (Romania)
5.00 % 2020 +66.7 % +4.6 % View data

Source: European Commission

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